Value. It’s not just what something costs.

bm photoNice man came in yesterday, had been shopping around other frame shops (including the big box stores) attempting to find the best value for his dollar. After taking 20 minutes to explain what we could offer him, our exchange policy, and cost to do his project, he selected a lovely Larson-Juhl Custom Frame, we both agreed looked fantastic for the job. As he was leaving he smiled, then mentioned that we not only had given him such creative, honest and patient advice, but our price was less than all the other shops he visited.  INCLUDING the chain store.